Shipping & Delivery Policy

Last updated: 13 October 2026

The Grafx provides design, technology and marketing services. We do not sell or ship physical goods, so no shipping charges apply.

Delivery of work

Deliverables such as designs, logos, websites, code, documents and campaign assets are delivered electronically, by email, shared drive or direct handover of accounts, on the timeline in your approved proposal. Final files are delivered after the balance payment is received.

Events and activations

For on-ground events, booths and activations, the location, dates and setup schedule are agreed in writing in the project proposal.

Contact

If you have not received something you expected, email info@thegrafx.com with your project name. Grievance Officer, The Grafx · info@thegrafx.com · +91 79751 29102.